WARRANTY
We offer a 1 year warranty on all of our products. Should anything be delivered with a mechanical defect, let us know and we will take care of you. Warranty is non-transferable.
RETURNS (EXCLUDING BED RACKS, CARGO TRAYS, AND STORAGE BOXES)
Contact us prior to any returns for authorization and instructions.
Any returned items are subject to a 25% restocking fee. This is to cover our packaging time, and our time spent inspecting the returned item.
If an item has been installed and shows any signs of use, we cannot accept the return.
When sending in a return, ensure that the item is packed well. If the item is damaged during the return trip back to us due to poor packaging, we will not be able to issue a refund.
RETURNS FOR BED RACKS, CARGO TRAYS, AND STORAGE BOXES
Because of their size, and difficulty of packaging, we are not able to accept returns for bed racks, cargo trays, and storage boxes. When shopping, please ensure that the item is right for you before placing your order.
RETURN SHIPPING COSTS
The cost of return shipping is the responsibility of the customer.
ORDER CANCELLATIONS
Orders containing aluminum extrusions (all bed racks and bed crossbar systems), cannot be cancelled after the extrusions have been cut to length for your order. Extrusions are usually cut within 1 to 3 days of order placement, and often the same day.
Cancelled orders for bed racks may be subject to a 15% cancellation fee, at our discretion.